
“We believe every patient deserves sincere and honest service that exceeds their expectations. We treat you with the same care and concern as if you were a friend or family member. We continually provide that service by keeping abreast of the latest hearing aid technology and offer a selection of hearing aids manufactured by the best names in the industry,” the company stated.
In addition to the company’s founders, Char Kocher and Ed Kocher, three of their children are involved in the business. The company stated its goal is to “continue to sustain and continue to grow our business for our family to endure through generations to come.”
“Our staff has regularly scheduled monthly or quarterly visits for services or consultations needed for residents at the many senior [and] retirement living establishments in the County, at no charge to the establishment or residents, including our own patients who reside in said places,” the company stated.
Citing one in five Americans experience hearing loss, the company aims to consistently attend “educational seminars and [evaluate] new and improved technology in our field as things are being developed. At times, new products and technology has been introduced for us to provide to our patients, and within months, another generation of products is being developed, as our industry is fast changing,” the company stated.