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Wolf leaves complicated, conflicting legacy for Pa. businesses

Governor Josh Shapiro was just minutes into his inaugural speech on Tuesday, Jan. 17, when he turned to address the outgoing chief executive, Gov. Tom Wolf. 

“Thanks to his leadership,” Shapiro stated, “we now find ourselves in the strongest financial shape in the history of the Commonwealth of Pennsylvania, allowing us to make critical investments for tomorrow.” 

Supporters of Wolf likely found Shapiro’s praise for his predecessor providing a moment of warmth on a day otherwise chilled by wintry wind and leaden skies. The President & CEO of Lehigh Valley Economic Development Corp., Don Cunningham, believed Wolf’s greatest contribution to the state’s businesses and economy to be the reduction of the corporate net income tax from 9.99% to 4.99% by 2031. 

“It’s very significant for those of us to do economic development,” Cunningham said. “He proposed it in his budgets and finally got agreement from Senate Republicans. That’s what leaders do.” 

Not everyone on that gray inaugural day shared Shapiro’s sunny sentiments for Wolf’s impact on Pennsylvania’s businesses. State Senator Scott Martin (R-Berks/Lancaster) said there was “a lot of frustration” the past eight years. The reason being that many of Wolf’s policies were, said Martin, “counterproductive to Pennsylvania tapping into its full economic potential.” 

David N. Taylor, president & CEO of the Pennsylvania Manufacturer’s Association, cites the “deeply disturbing” practices of the Wolf Administration that he says have destroyed an untold number of businesses in Pennsylvania. 

“Governor Wolf, during his tenure, was markedly unhelpful to Pennsylvania’s business competitiveness,” Taylor said. “At every turn, he was pushing for more government, higher spending, and he did a number of specific things that were especially damaging to the economy.” 

One such thing, said Taylor, was the 2017 Tax Cuts and Job Act (TCJA), which changed the depreciation, deductions, tax credits, and tax items that affect business. 

“When the tax policy was changed at the federal level, that was the starting gun for the process of American companies considering where to bring those overseas earnings to reinvest in America,” Taylor said. “Pennsylvania was the only state to say ‘no’.”  

Another point of contention was the additional tax on the production of natural gas in Pennsylvania that Taylor said Wolf called for in his annual budget addresses. 

“Even though he was never going to get that, the fact that you had the sitting governor calling for it rendered our investment environment uncertain,” Taylor said. “If you want to go back and look at when the rigs stopped coming in or when did they start leaving, 2015 was that turning point.” 

Jon Anzur, vice president of public affairs for the PA Chamber, called Wolf’s record on working with the business community “a mixed bag.” 

At the beginning of Wolf’s first term, he had what Anzur said was “a very adversarial” relationship with the business community. The issue at the heart of the impasse were business-related, a tax-and-spend approach not in line with the business community. 

“As Wolf went along,” said Anzur, “rather than treat the business community as an adversary, he treated it as a partner.” 

Supporters of the Wolf Administration point to what they see as life-changing investments in the people of Pennsylvania and the building of a business-friendly climate via the following actions: 

  • Collaborated with 430 companies to create and retain close to 194,000 jobs. 
  • Diversified state contracting so that diverse, small, and veteran businesses comprise 20% of Pennsylvania’s contractors. 
  • Eliminated the Capital Stock and Franchise Tax. 
  • Launched Manufacturing PA to link job training to career pathways. 
  • Partnered with the private sector to address the worker shortage. 
  • Placed Pennsylvania on track to a Corporate Net Income Tax rate of 4.99%. 
  • Reformed Occupational licensure to cut red tape, help workers, and strengthen the workforce. 
  • Distributed grants to help more than 10,000 small businesses and the hospitality industry survive the pandemic. 

“He did some things that were very focused on what we need to do to grow the economy,” Cunningham said. 

At the same time, Wolf’s handling of COVID-19 came under criticism. A state audit called the business waiver program confusing and inconsistent, declaring that it created for Pennsylvania companies an unfair playing field. 

Martin agreed. “Direct competitors, even in my own district, one would get a waiver to stay open and their direct competitor would not,” he said. 

Taylor recalled Wolf’s shutting down of businesses being done without the okay of those whose livelihoods were affected by the decision. 

“There was no outreach to say, ‘How will this play out in the real world?’” Taylor said. “You would think any leader would want to have the most comprehensive overview information as to how will this play out… Governor Wolf didn’t reach out to anyone.” 

Like many politicians, Wolf leaves behind a legacy that is complicated and conflicting. Supporters say it abounds with innovative programs, people-driven policies, and investments aimed at creating a more prosperous Pennsylvania. The Rainy Day Fund, dangerously low when Wolf took office, now stands at an historic $5 billion, and his administration secured a $5.3 billion budget surplus, albeit aided with federal funding. Still, Wolf is the first governor since 1987 to hand his successor a surplus. 

Critics call Wolf’s business policies catastrophic and see the former governor, in Taylor’s words, “hurling down thunderbolts from on high” during the pandemic, preventing citizens and their enterprises from adapting to the circumstances, forcing them to “sit back, do nothing, and watch their business die.” 

Martin likewise believed Wolf’s policies made the pandemic worse, and that Pennsylvania’s businesses have not fully recovered. 

“Businesses continue to struggle and some no longer exist because of the policies he put in place,” said Martin. “It had a lasting impact.” 

Cunningham noted that Wolf was operating in real time and trying to find the balance between keeping people safe and keeping businesses open. 

Good and bad, Wolf’s two terms provided what Anzur termed “an evolution in office,” the former governor finding “common ground to move the ball forward for Pennsylvania.” 

Lebanon-based APR acquires branch locations in southern NJ

APR Supply Co. of Lebanon has acquired three branch locations in southern New Jersey. 

The branches in Bridgeton, Ocean City, and Vineland were formerly part of the Wallace Organization and service local HVAC, Plumbing, and Hydronics contractors. 

A fourth generation, family-owned HVAC and Plumbing wholesale distributor, APR celebrates its expansion as it nears the end of its Centennial year in business. 

“We are excited to expand our service area in the southern region of New Jersey and offer APR’s expanded product line to that contractor community,” APR President and CEO Scott Weaver said in a statement. “We’re excited to also add our second decorative brands showroom to the region, complementing our coastal showroom in Pleasantville.” 

APR is eyeing a combination of organic growth, acquisitions, and new markets as ways to continue its progress. 

Bryan Wallace, co-owner of the Wallace Organization and Manager at Bridgeton Plumbing & Heating Supply Co., praised the advanced warehouse technology and technical support that has been “the hallmark of APR.” 

Lancaster software company offers online scheduling for contractors

Schedule Engine builds mobile apps that contractors can use to communicate with clients. PHOTO PROVIDED

Lancaster-based contractor scheduling software company Schedule Engine lets contractors offer their clients remote consultations to limit in-person house visits.

Founded in 2016, the software developer builds web widgets and mobile apps that contractors can use to offer online booking, live chat support and online diagnostic support to clients.

The virtual offerings have become even more important for contractors as safety concerns related to home calls grew as a result of the COVID-19 pandemic, said Austin Haller, founder and CEO of Schedule Engine.

Prior to the pandemic, the company had an average monthly growth rate of 20%. Haller said that as of May, that rate tripled to around 60%.

“Recent circumstances have demonstrated that virtual service is essential for contractors,” Haller said. “Remote assist and Schedule Engine’s other virtual services like online booking and 24/7 live chat support, present an opportunity for contractors to scale their businesses efficiently.”

For Haller, Schedule Engine’s growth validates the company’s decision to provide virtual solutions such as its remote consultations, which the company refers to as Remote Assist.

According to the company, 50% of problems reported through Schedule Engine’s Remote Assist are resolved virtually, with 80% of remaining calls being solved during the contractor’s first visit.

“COVID-19 accelerated a trend that was already in progress for home services contractors, and that actually validates the direction we’ve been headed in,” Haller said. “Consumers have wanted easier, more convenient ways to engage with local home service providers for a long time, and Schedule Engine helps contractors deliver that.”