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Lancaster-based firm names new COO

CPBJ Staff//May 12, 2023

Lancaster-based firm names new COO

CPBJ Staff//May 12, 2023

CPBJ Staff Reports 

Ambassador Advisors of Lancaster announced on Friday the promotion of Robert Nayden to COO. 

Nayden previously served as the company’s Director of Operations. 

Based in Lancaster, Ambassador Advisors is a financial planning and investment management firm. The company serves clients nationwide from its offices in Pennsylvania, New York, and Florida. 

A company press release stated that as Ambassador Advisors expands its East Coast offices in Pennsylvania, New York, and Florida, Nayden will guide and lead the firm “toward more efficient systems and workflows” with a focus on client service. 

Nayden joined Ambassador Advisors in 2019. Since his arrival, the company’s Assets Under Management (AUM) have grown to $649 million, an increase of more than 46% from its previous AUM of $444 million. As part of the executive team, Nayden works to collaborate with company leaders to develop and advance strategic goals and drive results. 

The release stated that Nayden is “responsible for leading and executing tactical initiatives, implementing industry best practices to increase efficiency and productivity while adding scale to the back office. He works closely with the teams across the firm to ensure operational success and cultivate excellence to effectively grow the organization.” 

Nayden has played a prominent role in securing and renovating the new headquarters office in Lancaster at 275 Hess Boulevard. He has also been pivotal in relocating the Binghamton, NY, team to an expanded office with educational space for local nonprofits to use for professional training.