Having done all the work to create a sale, the next question is: What is that customer’s experience like? Is it different? Is it remarkable? Does it reflect what makes your brand unique?

Early in my career, I worked for a software company for whom one of my responsibilities was responding to requests for proposals. These documents comprised answers to dozens and dozens of feature-functionality questions, as well as information on installation, service, upgrades and pricing.

Companies I work with are finding it difficult, if not impossible, to fill roles at any level. Entry level talent is as difficult to recruit as PHDs. The best employees are receiving offers that are eye popping to leave their current positions and move to a new opportunity. Poaching is in full swing.

Both the U.S. and Europe already have some experience with this kind of aggressive transition away from traditional fuels toward more renewable power. And the results are troubling.

My advice for all small businesses is to truly evaluate the relationship with your financial institution. The dividends will push into perpetuity when fostered well. 

In 2020 banks took on new challenges, such as declining interest rates, in response to the COVID-19 pandemic, navigating the Paycheck Protection Program and working with community businesses to help them stay afloat in any way possible during government shutdowns and restrictions.

In the midst of national and statewide economic uncertainty, heightened by the COVID-19 pandemic, business and community leaders across Pennsylvania continue to express a common, shared concern – a shortage of quality local talent to fill in-demand positions. 

Recently, GM announced a new direction for their brand with a redesigned logo and revamped brand message. 

On November 3, the U.S. experienced a major divide when one of the most contentious elections in history took place between President Donald Trump and President Joe Biden. This is not to get into politics or election outcomes, but rather to focus on how President Biden’s changes will impact how commercial real estate is taxed.

OVID-19 arrived in the U.S. in the beginning of 2020 and within a couple months the pandemic was virtually closing down the entire country. The COVID-19 pandemic caused disruptions, pain, suffering and negative consequences for a broad spectrum of our world population and economies.  

The Pennsylvania Supreme Court spoke to the issue of the required consideration for restrictive covenants in employment contracting in Rullex Co., LLC v. Tel-Stream, Inc. The Court was tasked with determining whether a non-compete agreement that was signed by the parties after employment began was enforceable.

As of 2019, Pennsylvania’s manufacturing industry accounted for 11.9% of the commonwealth’s total output, according to statistics from the National Association of Manufacturers (NAM). Following the global financial crisis of 2008, the sector has been on a trajectory of consistent growth, producing $93.75 billion at the end of 2018 - up from less than $74 billion in 2009. 

The better question might be: When will many of our nursing homes even receive a date for vaccinations to begin? Some are hearing that it’s not until February.

It is understandable that a smart investor can still struggle with retirement planning because the decisions about investing for income, spending and legacy are so different from those of the accumulation years. Here are three things that we have seen smart investors get wrong about retirement.

I’m guessing that very few Central Pa. residents will look at the passing of 2020 into 2021 with sentimental wistfulness or even a sense of melancholia.