Univest Bank and Trust Co. of Souderton has named Dana E. Brown as president of Consumer Services.
Brown has more than 30 years of experience in banking and has served as executive vice president of consumer services since 2018.
She is responsible for managing Univest’s financial center network in Southeastern and Central Pennsylvania as well as in Cape May County, New Jersey.
She oversees the retail bank and guides is approach to selling products and services. She also manages the deposit operations and customer support teams and plays an integral role in implementing Univest’s ongoing financial center optimization plan aligning face-to-face operations and digital solutions.
“Dana is a vital member of our executive management team and we are excited to continue our tradition of promoting from within the Univest family,” said Mike Keim, president, Univest Bank and Trust Co. “Dana’s experience, insight and leadership will help Univest tackle the critical task of creating a common and consistent customer experience whether the interaction is in-person, through our digital channels or telephonically.”
In addition to managing Univest’s consumer services, Brown serves as the chairperson of its Diversity, Equity and Inclusion Committee.
Prior to Univest, Brown worked in various roles at BB&T/National Penn Bank including director of retail banking, director of sales, regional manager and branch manager.