President & CEO
Lancaster Chamber of Commerce & Industry
Founded in 1872, the Lancaster Chamber is a network of employees and employers invested in what’s best for Lancaster. The organization aims to build Lancaster County into a model of prosperity for 21st cCentury America.
In his position as president and CEO, Baldrige leads the chamber, while equipping, representing and serving business. He has been with the chamber since January 2000.
He is proud of being part of the resurgence of downtown Lancaster.
He said his life lessons are “short sayings that define my actions”: Rise above it. Be a thermostat, not a thermometer. Presume good intent.
For fun he is hiking the Appalachian Trail, in sections, with a friend. They hope to complete the 2,190-mile journey by 2027
Leland J. Nelson
African American Chamber of Commerce of Central PA
The African-American Chamber of Commerce of Central Pennsylvania is a membership organization serving businesses, non-profit organizations, individuals and other agencies committed to supporting the economic empowerment and growth of minority-owned businesses in the region.
Nelson has served as the organization’s president since May 2011. He is also co-founder of Dirty Dog Hauling, a professional junk removal service that helps customers save time and gain space
Gary R. Erb
Ira G. Steffy & Son
Ira G. Steffy has been providing dependable, quality steel fabrication and erection since 1976.The Ephrata-based company originally offered general repair and industrial welding, but has expanded to provide structural steel and miscellaneous metals for projects of all sizes including schools, hospitals, office buildings, retail stores and warehouses.
As president, Erb’s primary duties are to provide Ira. G. Steffy & Son’s customers with quality service and a quality product on each and every project. Along with that is the commitment to providing the company’s employees with steady work with competitive wages and “the best benefit package in our industry”.
Erb has been with the company for 24 years; the last 10 years as president. He’s proud of maintaining a high level of integrity in an industry that can be very challenging.
“Put God first in all you do and everything else will take care of itself” is the most important life lesson he’s learned.
His favorite pastime is hunting mature whitetail buck. “Most of the time they outsmart me, but every now and then I get lucky,” Erb said.
Monica A. Gould
President and Founder
Strategic Consulting Partners
Gould oversees the management consulting firms’ operations, business development, and client relation activities. She also serves as the project sponsor and project leader on some of the firm’s client engagements
She founded the company in 1994. She said for the first decade, she was a ‘solopreneur’ and the sole contributor to our firm. Demand for its services precipitated the growth of the firm.
She’s proud that Strategic Consulting Partners was named SBA Woman-Owned Business of the Year for Eastern Pennsylvania in 2018. Gould said this accomplishment solidified the company as a nationally recognized, award-winning, management consulting firm.
Life lessons she would like to share: If at first you don’t succeed, try, try, again. She said perseverance, tenacity, and grit is required of small business owners to ensure success and longevity. Gould added that hard work, excellent service and care for our clients, and a commitment to quality is what sets Strategic Consulting Partners apart. “Our firm has grown and evolved over time the past 26 years by learning and adapting our services to meet the current market and industry needs,” she said.
She enjoys gardening and taking long walks on the family’s farm. “Being outdoors, getting my hands in the dirt, watching plants grow, and enjoying the fruits of our labor is invigorating. My walks center me and provide me with a connection to the earth that is truly spiritual,” Gould said.
President & CEO
As President and CEO, shaping organizational culture and driving strategy rise to the top of the list of duties. “At WellSpan, we are reimagining healthcare as a trusted partner leading in value, and each day, this vision is brought to life by inspiring 20,000 talented team members to achieve our goals,” Gapstur said.
She is in her third year serving as president and CEO as WellSpan Health. She has over 25 years of healthcare leadership experience working in group practice, academic, and integrated healthcare systems, including health plan operations.
Gapstur said becoming the leader of southcentral Pennsylvania’s most comprehensive care delivery system has been the highlight of her career. “I am immensely proud of the way WellSpan has served the needs of our communities during the COVID-19 pandemic while our physicians and teams remain committed to excellent clinical care and exceptional experience,” she said.
As an optimist, she sees challenges as opportunities. During difficult times, Gapstur said she channels advice from her my mom and grandmother—“never give up”. “It has guided me to persevere, both personally and professionally. It has shaped who I am and the lens I use to evaluate situations. I have a strong sense of resiliency because of my internal compass,” she said.
She enjoys hiking the beautiful trails in Pennsylvania, reading and traveling. She and her husband have four daughters and three grandchildren who live in Minnesota and Tennessee; even though the family is separated by a distance, they use technology to stay connected. Gapstur said she starts and ends her day playing with the family’s miniature pinscher, Jack.
John J. Herman
Penn Medicine Lancaster General Health
Herman joined Penn Medicine Lancaster General Health as its CEO March 1, 2021. He brings a deep appreciation for both Penn Medicine and LG Health’s historic legacies as pioneering healthcare organizations. He also has a commitment to community care and experience developing high reliability organizations and productive partnerships to provide personalized care alongside options for the most advanced medicine.
Herman previously served as CEO of the North Shore Region for the Ochsner Health system in New Orleans, LA. He also served as CEO for the 767-bed Ochsner Medical Center, Ochsner’s flagship academic Magnet-designated hospital in New Orleans. He had been with Ochsner Health since 2014.
“As I start at LG Health, I find myself immensely proud to be part of the Penn Medicine Lancaster General Health family. LG Health’s long-standing traditions of providing exceptional patient care, while keeping a keen eye to continuous improvement, have built an impressive roadmap for LG Health’s journey to high reliability,” Herman said
Robert J. Murphy, CPA/ABV, CVA
Principal and CEO
Boyer & Ritter LLC
Murphy’s responsibilities are primarily threefold: focusing on continuing to meet Boyer & Ritter’s clients’ needs and distinguishing the firm in the market; strategically steering the firm to sustained growth in the short and long term; and leading and managing day-to-day activities. “By concentrating on clients’ success, we fortify our own,” he said.
Murphy said the firm’s partners vote every four years on its leadership. “With my partners’ support, I have been privileged to lead Boyer & Ritter for 11 years,” he said. He has over 30 years of experience with the firm providing audit, accounting, tax and consulting services to clients in a wide variety of industries including automobile dealerships, land development and other for-profit, closely held commercial enterprises.
“I am immensely proud of how we are meeting our clients’ needs throughout the pandemic, establishing Boyer & Ritter as a go-to source throughout the country for information about the Paycheck Protection Program and other business relief programs. We also honored our commitment to our employees, pledging no layoffs, pay cuts, or furloughs,” Murphy said.
He shared several life lessons. Applying “listen first” is a life skill and is equally critical in business and social settings. Good leaders know to gather information, then provide the best guidance possible. “We have talented professionals throughout our firm, and I learned early on the importance of giving people the opportunity to be heard and share their ideas,” he said..
Murphy enjoys golfing and boating; however, he said his greatest joy comes from spending time with his family. “No matter what you do professionally, it is critical to have a way to destress. Quality time with my loved ones helps me recharge my batteries and reminds me what is important in life,” he said..
As CEO of RKL LLP, he develops, manages and implements the firm’s strategic directives. This includes RKL’s strategic planning process, guided by the firm’s commitment to the collective success and benefit of its team, clients and communities.
Monborne took the helm as CEO July 1, 2011 and was recently reelected to another five-year term, which starts September 1.
He said it has been a privilege to help build three dynamic businesses over the past 16 years: RKL LLP, RKL eSolutions and RKL Wealth Management. “I’m most proud of the opportunity I get as CEO to support and nurture the team’s innovation, because none of this would be possible without them,” Monborne said.
“You will get knocked down at times in life, but when you do, never ever quit. Get up, dust yourself off and get back in the game,” he said about the most important life lesson he’s learned.
For fun he makes hot sauce to give to friends and family every fall. Monborne has a special recipe and his own logo for the hot sauce. “My recipe has evolved over years of tweaking different seasoning and peppers, and everyone tells me I have reached a perfect blend of heat and flavor,” he said.
Pennsylvania Department of Environmental Protection
DEP’s mission is to protect Pennsylvania’s air, land, and water from pollution and to provide for the health and safety of its citizens through a cleaner environment.
McDonnell has served as the Secretary of Pennsylvania Department of Environmental Protection (DEP) since being nominated by Governor Tom Wolf in 2016. His career with DEP spans several decades, beginning in 1998. Prior to becoming Secretary, he served as the department’s director of policy.
Penn State Health
As the CEO of Penn State Health, Massini has responsibility for overseeing all the clinical operations and administrative operations necessary to support the organization and its employees.
He’s been in the position of CEO for 18 months and has been with Penn State Health for six years. Other positions he’s held at Penn State Health include CFO and CAO.
Massini is proud of being part of an incredible team that has navigated through a pandemic and continued to serve patients, employees and the broader community with minimal disruption. “I am especially proud of how our front line and support staff have managed through this very difficult time,” he said.
An important life lesson he’s learned is : paying attention to and following simple values such as kindness, compassion, empathy, integrity and teamwork can get you through the tough times. “Practicing the golden rule and treating people as you would like to be treated has always served me well,” Massini said.
“Family is very important in my life and I absolutely love spending time with my growing family including our newest grandchild. We love spending time outdoors, especially time at the beach, fishing and boating. We are also big Penn State fans and enjoy football weekends up at Happy Valley,” he said.
Keller Williams of Central Pennsylvania
Madden has been in his position for three years. He said his job is to provide and support the real estate firm’s associates with the most innovative tools, technology and resources to supply their clients the greatest possible consumer experience. “I ensure our associates receive the training, tools and opportunities they need to optimize their business and enrich the lives of their families,” he said.
He said his proudest accomplishments are the daily accomplishments. “I am honored to be a part of a truly collaborative organization in a highly competitive industry. We are empowering our associates to think differently and grow their business, and then, the awesome part of witnessing them paying it forward to those who follow,” Madden said.
“We become the average of the people we surround ourselves with; so we must choose our mentors and those who we go into business with wisely,” he said is the most important life lesson he’s learned.
For fun, he enjoys spending time with his family. He and his wife, Katie, are busy with their three year-old daughter, Olivia, and the family’s adopted golden retriever, Amelia. “We enjoy outdoor adventures, and (in a normal world) trying new restaurants and travel,” he said.
Jeffrey D. Lobach
Barley Snyder LLP
Lobach said he devotes equal time to his two roles. As Barley Snyder managing partner, he is the firm’s CEO, responsible for strategic direction and all operations. He is also a transactional lawyer providing counsel to businesses, nonprofits and individuals. He enjoys both jobs.
He has been with Barley Snyder for over 30 year. He’s in the eighth year serving as the firm’s managing partner.
One highlight of his career is the pro bono asylum project for the “Golden Venture” refugees while he was serving as president of the York County Bar Association. “We helped hundreds of refugees (some of whom are now part of my family), unified diverse elements in the community and showcased compassion in central Pennsylvania,” Lobach said.
The most important life lesson he’s learned: It is not about you. It is not about me. It is about us.
Lobach’s favorite pastimes include travel and outdoor activities like camping, hiking, backpacking and skiing. He and his family have been fortunate to have traveled to six continents, 40-some countries, 50 states and nearly all U.S. national parks. “These experiences provide the perfect antidote to any professional challenges,” he said.