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Report: Business owners see ‘hope on the horizon,’ but a new guard is taking over (access required)

Buffeted by the pandemic economy, many businesses invested in e-commerce and other technology to meet customer needs. That’s one of the findings of the most recent quarterly Business Owner Outlook report from Wilmington Trust and M&T Bank. The national survey also showed that chaos brought by COVID-19 has caused some changing of the guard and early retirements.

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