Some adult siblings have their squabbles and can only stand each other at the holidays.
But brother and sister Clint Sheffer and Sue Renoll work next to each other every day, and for many hours, in the same office at York’s 1st Capital Harley-Davidson, 100 Arsenal Road.
But better than the fact that they get along is the service they pledge to offer their customers at their business, the only Harley dealer in York County, the two said Friday.
“In this business, we try to focus on customer service,” said Sheffer, who has 29 employees and more than 100 motorcycles in stock, plus motorcycle clothes, accessories and related items.
Last August, the two bought Laugerman’s Harley-Davidson, Pennsylvania’s oldest Harley dealership, and renamed it 1st Capital as a tribute to York’s heritage as the nation’s first capital.
They held anofficial grand-opening celebration this weekend, to mark the start of the dealership closest to the York factory for the internationally-known motorcycle.
The siblings wanted to wait to hold the grand opening, to make sure the staff was prepared to offer the customer service for which they want their dealership to be known.
Renoll emphasized Friday that won’t change with time.
“Even though we’re new to this, we have been able to surround ourselves with people who have experience and knowledge, and we’ve learned a lot from them,” she said.
The siblings have previously worked together in truck-repair and construction-equipment businesses.
Clint Sheffer, who declined to reveal financial terms of the deal to buy the former Laugerman’s, got the motorcycle riding bug last summer, and added that “we just came across a fantastic opportunity” to buy the Route 30 dealership.