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FirstEnergy Corp. offers financial assistance to customers during coronavirus crisis

FirstEnergy Corp., an electric utility company that services Pennsylvania, is offering financial assistance to its customers who need help paying their electric bills due to the coronavirus crisis. The Ohio-based company provides electricity service to Pennsylvanians through its subsidiaries Met-Ed, Penelec, West Penn Power and Pennsylvania Power.

According to FirstEnergy, the coronavirus epidemic has caused an economic slowdown that has resulted in new financial hardships for customers, with many needing assistance for the first time.

Dollar Energy, which administers financial aid programs across Pennsylvania, has made approximately $1 million available in its emergency hardship fund to assist FirstEnergy customers, according to the electric company.  Information on the program is available at https://www.dollarenergy.org/.

FirstEnergy also said that it will not shut off electricity service to past-due customers during the coronavirus health emergency.

Dawn Ouellette Nixon

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