The number of complaints and inquiries filed with the department decreased by 1,691, according to the department’s most recent annual consumer services report, released this week. During the 2013-14 fiscal year, the department received 5,885 complaints. This annual aggregation of complaints and inquiries gradually trended downward, and in the 2018-19 fiscal year, 4,194 complaints were received by the department, according to the report.
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