Mark S said:
This is a direct indication of poor leadership at the top. For a company who has no strategic plan in place, cannot react to market conditions appropriately, therefore resorts in layoffs. I hope the executives are taking salary cuts for failing to lead the comny by being incompetent in allowing market conditions to impact the company, versus showing real leadership by looking for new markets. When you know in advance you are losing your top customer leadership needs to react with a greater sense of urgency to replace that business and save those 36 jobs.