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Ten Thousand Villages appoints Pam Raffensberger as CEO

- Last modified: November 12, 2013 at 12:02 PM

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Pam Raffensberger
Pam Raffensberger - (Photo / Submitted)

Lancaster County-based Ten Thousand Villages has appointed Pam Raffensberger to its CEO position, a title she's held on an interim basis since March, along with her chief financial officer duties for the fair-trade retailer.

“Pam has demonstrated exemplary and effective leadership skills as interim CEO. The Board and I are unified in our confidence in Pam’s leadership and delighted and excited that she has taken on this challenge on behalf of our artisans, stores and entire organization,” Ten Thousand Villages Board Chairman Alex Hartzler said in a statement.

Raffensberger has already contributed to Ten Thousand Villages’ online retail store redesign as well as spearheading the launches of two brick-and-mortar locations this year, according to the company. The retailer of hand-crafted gifts has 80 retail outlets throughout the U.S. Raffensberger took over the interim position in March after former CEO Doug Dirks left. She has been with the company since 2006, when she was hired as its controller, then promoted two years later to the CFO position.

She is a graduate of the University of Baltimore and previously worked in various financial positions at Baltimore-based Ernst and Whinney, Maryland National Bank, Westfield Inc. and the Pennsylvania State Employees Credit Union.

Raffensberger lives in Lancaster with her husband and three children.

Ten Thousand Villages is a nonprofit with headquarters in Akron, Pa. It supports artisans in developing countries with stable incomes by providing an outlet for their crafts online, at retailers and at its fair-trade stores. Product sales help pay for food, education, health care and housing for artisans who would otherwise be unemployed or underemployed, according to the company, which was founded in 1946.

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