Security Partners of Lancaster, a wholesale monitoring center serving dealers across the country, has acquired Response Center USA of San Antonio.
“The only change that our dealers will notice is the increased capacity and service offerings now available through this expansion,” Bodnar said.
“Our partnership with Security Partners will equip our dealers with real competitive advantages made possible through the shared operation of two redundant monitoring centers located in different time zones, power grids and with separate telecommunication providers,” added Gary Dawkins of Response Center USA.
Based in Lancaster, Security Partners also provides education, training and monitoring for new media services. Its Advanced Services Division provides managed video and access control services as well as mobile safety and GPS tracking devices. In addition, Security Partners is the exclusive Mid-Atlantic distributor for the Life Beacon, a personal emergency device.
Bodnar said Security Partners spent “countless hours” searching for a good fit before choosing Response Center USA.
The centers are hot-redundant, according to Security Partners, with integrated systems and communication paths so if something happens to one center, the other will be able to receive the alarm signals and continue providing the services. On a more daily level, the hot redundancy allows the company to balance alarm traffic between the two centers, maximizing efficiency and signal response times.
Response Center USA provides bilingual monitoring services of burglar and fire alarms, personal emergency response systems and video alarms to thousands of residential and commercial customers in Texas and the surrounding area. Additionally, the company offers IP monitoring services, using Alarmnet, UplInk and Alarm.com, services matched in Security Partners’ Pennsylvania facility.