Because of a computer snafu Monday, the state Department of Revenue is giving Pennsylvanians an extra day today to file their state tax returns.
The department’s website and online tax filing resources were down for part of the day, Revenue Secretary Dan Meuser said Monday afternoon. The department learned of the problem a little after 1 p.m., and it was resolved by 5 p.m., he said in a statement.
“In the interest of customer service, we won’t penalize anyone who files a return by midnight, Tuesday, April 16,” Meuser said.
About 40 state websites went down Monday, according to news reports. State officials are still figuring out what caused the outage but are confident it was not due to hacking or a cyberattack, state Office of Administration spokesman Dan Egan said this morning.
Meanwhile, state taxpayers filing today may be interested to learn that, according to the Tax Foundation, Pennsylvania is one of the better states in regard to offering essential tax information online.
Pennsylvania’s Department of Revenue website is one of just three such sites that let users find income tax rates within two clicks from the home page, and one of just five that make tax tables, tax forms and tax rates for 2012 and 2013 readily available, the advocacy group said.
Colorado, Utah and Virginia are the only other states that provide complete 2012 and 2013 information and put tax rates within two to three clicks of their tax agency’s home page, the group said.
“The vast majority of state revenue websites do not yet provide 2013 tax rate information even though 2013 income tax is currently being withheld from taxpayers’ paychecks,” it said.
Based in Washington, D.C., the Tax Foundation advocates for simple, transparent and stable tax regimes with broad bases and low rates.