The York County Library System is focusing its annual strategic planning process on a larger community discussion to make sure it is providing the services the public wants in changing times.
"Technology is really changing how libraries do business, and we are changing with that," said Deb Sullivan, community relations director for the 13-library system.
The initiative is not about figuring out how to keep repositories of just books relevant. It's also about figuring out how to best continue newer services lines, such as the computers that are available to the public or the smartphone app expected to come out this fall, she said.
Anecdotally, the number of physical items circulating appears to have dropped, but usage of services such as computers has gone up, Sullivan said.
"People are waiting to get on those before we open the doors in the morning," she said.
The strategic planning process includes community surveying and speakers to talk about what the library of the future might look like to spur dialogue, Sullivan said.